Privacy Policy.
Effective June 10, 2026. What we collect, why, and how to make us forget it.
1. What we collect
When you buy a tape: your email address, the ballistic and turret inputs you enter (rifle, cartridge, bullet, velocity, turret specs, conditions), your order details, and the generated PDF file.
If you create an account: your email, an optional display name, and a password (stored as a secure hash, so we never see it).
When you contact us: whatever you include in your message, plus your email so we can reply.
What we don't collect: we never see or store your card number. Payment goes directly to Stripe. We run no advertising trackers and sell no data to anyone, full stop.
2. Who processes it
We use a small set of service providers to run DialWRX, each receiving only what they need:
- Stripe: payment processing (your card details go to Stripe, not us)
- Supabase: account authentication, order database, and private file storage
- Resend: sends your tape and receipts by email
- Netlify and Fly.io: host the website and the tape builder (Netlify also gives us aggregate, cookieless traffic counts from server logs)
3. Cookies and local storage
If you sign in, your browser stores a session token so you stay signed in. That's it. No advertising cookies, no cross-site tracking, no analytics identifiers tied to you. For traffic volume we use Netlify's server-side analytics, which counts visits from request logs without cookies or scripts in your browser, and never builds a profile of you.
4. How long we keep it
Account data and saved tapes stay as long as your account exists. Order records are retained for financial and tax compliance. Guest-order emails are kept with the order record.
5. Deleting your data
Account holders can delete their account from the account page at any time. Deletion permanently removes your profile, login, and stored tape files. Order records are kept for legal compliance but anonymized, stripped of the link to you. Guests or anyone else wanting data removed can email info@dialwrx.com and we'll handle it within 30 days.
6. Your rights
Wherever you live, and specifically under the GDPR (EU) and CCPA (California), you can ask us what data we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. Email info@dialwrx.com for any of these. We don't sell personal information, so there's nothing to opt out of.
7. Not for kids
DialWRX is a product for firearm owners and is not directed at anyone under 18. We don't knowingly collect data from minors.
8. Changes
If this policy changes materially, we'll update the effective date above and note the change here.
9. Contact
Privacy questions: info@dialwrx.com.